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Last updated: 12 October 2026
HDpiano.com is committed to protecting your privacy online. To further this commitment, we have adopted an Online Privacy Policy that guides how we collect, store, and use the information collected about you online.
HDpiano may request and/or collect information from you on a voluntary basis when you: register with us, or when you send questions or comments via e-mail to HDpiano.com. The requested information may include personal information such as your name and e-mail address.
HDpiano is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Younger learners may use HDpiano through a parent's or guardian's account. If you believe a child under 13 has given us personal information, contact info@hdpiano.com and we will delete it.
In order to keep in touch with you, we'll occasionally use your name and e-mail address to contact you with product information, updates, and special offers. In the European Economic Area, the United Kingdom and Switzerland we do this only with your consent; elsewhere we rely on our legitimate interests. Every marketing email we send, wherever you are, has an unsubscribe link.
By allowing you to send e-mail to us, we are not attempting to collect any personal information about you. We will only use the personal information contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Although we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments. We will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives.
If you are receiving e-mails or regular mail and at a later date you choose to opt out and have your name removed from the e-mailing list, you can unsubscribe at the bottom of any email or email info@hdpiano.com with the subject "REMOVE."
We and our partners use cookies and similar technologies in three groups:
In the European Economic Area, the United Kingdom and Switzerland, analytics and marketing cookies stay off until you accept them. Elsewhere they are on by default. If your browser sends a Global Privacy Control signal, we treat it as a request to turn analytics and marketing off, and they start off for you too, unless you have already made a different choice here. When analytics or marketing is off, Google’s tags still load in a limited mode that sets no analytics or advertising cookies.
You can change your choice at any time from Your Privacy Choices at the bottom of our pages. We remember your choice in a cookie called hd_consent for 180 days, and ask you again if this policy changes in a way that affects it. If you turn a group off, anything already running on the page you are on may keep running until you leave or reload that page.
You can also block or delete cookies in your browser settings. If you block necessary cookies, you will not be able to sign in.
HDpiano.com may also collect your IP address for safety and security purposes. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
HDpiano.com may also track your view history on our website for use in our recommendation algorithm and stats tracking.
Any personal information that you disclose while visiting our website is collected by HD PIANO LLC and used in the manner described above.
We use third party service providers to operate our website and deliver our service. These companies process or store your information on our behalf, for the purposes described below. Our advertising and affiliate partners (Google Ads, Meta and Impact.com) may also use it for their own purposes, as described in the California section. Some of them — in particular our analytics and advertising providers — receive information about how you use our site so that we can measure and improve our service and our marketing.
We use the following third parties:
We ensure all service providers acting on our behalf act in accordance with this privacy notice.
We process your information to provide your account and subscription (performance of a contract), to keep the service secure and improve it (our legitimate interests), to send newsletters (your consent in the European Economic Area, the United Kingdom and Switzerland, which you can withdraw at any time; our legitimate interests elsewhere; every marketing email we send, wherever you are, has an unsubscribe link), to set analytics and marketing cookies (your consent in the European Economic Area, the United Kingdom and Switzerland; our legitimate interests elsewhere, and you can opt out at any time), and to keep payment and tax records (legal obligation). The controller of your information is HD PIANO LLC, 1930 Village Center Circle #3-3038, Las Vegas, NV 89134.
Your information may be processed in the United States by us or the third parties we use. Where it is transferred out of the UK or the EU, we rely on the safeguards our providers offer, such as the European Commission’s Standard Contractual Clauses or the EU–US Data Privacy Framework.
All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms. Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.
Under GDPR you have the right to access personal information that HDpiano.com processes about you.
You can request from us information about:
You may also request from us the following:
Where we rely on your consent, you can withdraw it at any time. You also have the right to complain to your local data protection authority.
If you have an account with us, you can delete it yourself at any time from My Account. We will ask you to confirm with a code sent to your email address. Deleting your account permanently erases your account record, your favorites, your watch history and your lesson progress, and signs you out of every device. If you have an active or paused subscription you will need to cancel it first.
Some information is retained after account deletion where we have a legal or contractual reason to keep it — for example records relating to payments, gifts and referrals, and a record that the account was deleted. We also keep a one-way hash of your email address so that we can tell a previously used free trial from a new one; this cannot be used to recover your address.
You may also request we action your rights by contacting us at HD PIANO LLC, 1930 Village Center Circle #3-3038 Las Vegas, NV 89134. Or by emailing us at info@HDpiano.com.
To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.
We do not sell personal information for money. Some of our advertising and affiliate cookies (Google Ads, Meta and Impact.com) may count as “sharing” personal information under California law. You can opt out through Your Privacy Choices at the bottom of our pages, and we honour Global Privacy Control signals as an opt-out.
California residents may also ask to know, correct or delete the personal information we hold about them. You can delete your account yourself in My Account; for anything else, email info@hdpiano.com. We will not treat you differently for using these rights.