Contact & FAQ
Thank you for supporting HD Piano. We’re always listening to you.
Before sending us a message, please read our short FAQ section below. If you have a song request, please visit our song request page.Request a Song
If you believe you should be eligible for a refund, visit our refund request page.
Some songs simply contain one loop that repeats throughout the entire song. So, by teaching the loop, we have essentially shown you the whole song. Other multiple-part songs are also relatively simple to piece together if you’re familiar with the song.
Starting in May 2013, for more elaborate songs, we began posting “Whole Song” demos (for our members only). In these videos, members can see a full speed demo of the song in our typical HYBRID video style. These videos do not include step-by-step instruction since that is still covered in the individual lessons for each song. For the lessons made prior to May 2013, that don’t have a “Whole Song” demo, we’re working to catch up on those each week. Please send us a request if there is a song that you’re having trouble putting together, and we’ll make sure it’s on our to-do list.
Recording “Whole Song” demonstrations was a top request from our subscribers, and we thought it was a great idea. We’re happy to now be offering it to our members. ~Thanks
If your question still hasn’t been answered in the FAQ above, please send us a detailed message including your username (if available) so we can best assist you. Again, song requests should be made here.